Privacy Policy

Last updated: August 22, 2026

1. Introduction

MokerSaaS ("we", "our", or "the service") takes user privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access and use our website.

By using our services, you agree to the processing of your information in accordance with this Privacy Policy. If you do not agree with this policy, please stop using our services.

2. Information We Collect

2.1 Account Information

When you register an account, we collect:

  • Email address (for account verification and login)
  • Username and display avatar (optional)
  • Password (stored as a hash; we never store plaintext)
  • Basic account metadata such as registration time and last login time

2.2 Usage and Operational Data

To provide, maintain, and improve the service, we may collect:

  • Subscription and Payment Data：Subscription plan, status, renewal date; payment data is handled by Stripe and similar processors, and we do not store your full card number
  • Referral and Affiliate Data：The referral codes or affiliate links you use, the commission records generated from them, and payout request details
  • Support Data：When you contact support or submit feedback, the contact details and content you provide

2.3 Technical and Log Information

Technical information we automatically collect includes:

  • IP address and coarse geolocation (country/region level, used for security and localization)
  • Device and browser information (browser type, OS, screen size, etc.)
  • Access time, page-view paths, and time on page
  • Referrer URLs, used to understand how you arrived at our site

3. How We Use Information

We use collected information for:

3.1 Service Provision

  • Providing, maintaining, and improving the core features of our site, applications, and admin dashboard
  • Processing registration, sign-in, subscription, payment, and referral requests
  • Maintaining account security and service stability
  • Providing technical support and handling your requests

3.2 Service Optimization

  • Analyzing usage patterns to improve service quality
  • Developing new features and optimizing user experience
  • Conducting security monitoring, fraud detection, and abuse prevention

3.3 Legal Compliance

  • Complying with applicable laws and regulations
  • Responding to lawful requests from judicial or government authorities
  • Protecting our rights, property, and the safety of our users

4. Cookies and Similar Technologies

We use cookies and similar technologies to enable login sessions, language preferences, analytics, and referral tracking. Please see our Cookie Policy for details; you can also refuse or restrict non-essential cookies via your browser settings.

5. Data Sharing

We do not sell your personal information. We may share information with third parties only in the following necessary circumstances:

  • Payment processors (e.g., Stripe) — to securely handle your payment transactions
  • Infrastructure providers (hosting, email delivery, object storage) — to deliver the technical services needed to operate
  • Analytics providers — to understand service usage at an anonymous or aggregate level
  • Legal requirements — when necessary to comply with applicable law or respond to legally binding requests
  • Affiliate transfers — as part of a business transfer in the event of a merger, acquisition, or asset sale

6. Data Security

We use industry-standard measures to protect your information, including but not limited to:

  • Encrypting all data in transit with HTTPS/TLS
  • Storing passwords as hashes only; never storing plaintext passwords
  • Role-based least-privilege access control
  • Logging, anomaly detection, and intrusion prevention
  • Regular backups and recovery drills

Despite our reasonable safeguards, no system can guarantee absolute security.

7. Data Retention and Deletion

We retain your personal information only for as long as necessary to provide the service or as required by law. When you request account deletion, we will delete or anonymize your personal information within a reasonable period, except where retention is required by law or necessary for dispute resolution.

8. Your Rights

Under applicable law, you have the following rights regarding your personal information:

  • Access：View the information we hold about you
  • Correction：Update or correct inaccurate information
  • Deletion：Request deletion of your account and related data
  • Export：Receive a portable copy of your account data (data portability)
  • Object / Restrict：Object to or request restrictions on certain processing of your personal information
  • Withdraw Consent：Withdraw consent you previously gave for specific processing

You may exercise these rights by contacting us via the channels listed at the end of this policy. To protect your security, we may need to verify your identity first.

9. International Data Transfers

We operate and use third-party services across multiple jurisdictions, which means your information may be transferred to a country or region other than your own. We take reasonable measures, within the scope required by applicable law, to ensure your information remains adequately protected.

10. Minors

The service is not directed to children under 18. We do not knowingly collect personal information from minors. If you are a guardian and become aware that a minor has provided personal information to us, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations or in the law. Material changes will be announced via site notice or email; continued use of the service indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: